This pre-owned or refurbished product has been professionally inspected and tested to work and look like new. How a product becomes part of Renewed, your destination for pre-owned, refurbished products: A customer buys a new product and returns it or trades it in for a newer or different model. That product is inspected and tested to work and look like new by -qualified suppliers. Then, the product is sold as an Renewed product on . If not satisfied with the purchase, renewed products are eligible for replacement or refund under the Renewed Guarantee.